Legal Documents & Policies

Tk999pro Privacy Policy — Our firm commitment to protecting your data

Your personal data matters to us. This Privacy Policy explains in detail how the information you provide on tk999pro is collected, used, and kept secure.

🔐
SSL Encryption
256-bit Protection
🚫
No data selling
Never
📋
GDPR compliant
International standards
Last updated: January 2026
🛡️
Your privacy
Every piece of information you share with tk999pro is stored with the highest level of security. We believe transparency is the best policy.
3 Years
Data Retention Limits
24/7
Security monitoring
📄
Section 01

Introduction & scope of this policy

Tk999pro (tk999pro.biz) is a trusted online betting and gaming platform serving users in Bangladesh and around the world. Our Privacy Policy is designed to ensure the protection of your personal information.

By using the tk999pro website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact us at support@tk999pro.biz.

This Privacy Policy applies to:

  • Applies to all pages and services on the tk999pro.biz website
  • Regarding the tk999pro Mobile Application
  • For information provided via email, Live Chat, or phone
  • Regarding information collected through third parties
  • Applies to both registered and unregistered users
Our Commitment: tk999pro never sells your personal data or transfers it to unauthorized third parties. Your trust is our most valuable asset.
📥
Section 02

What Information We Collect

Tk999pro collects your information in several ways. We only gather what is genuinely necessary to deliver our services — collecting data beyond that goes against our policy.

Information You Provide Directly

  • Identity information: Full name, date of birth, nationality
  • Contact Information: Email address, phone number, residential address
  • KYC documents: Copy of national ID card, passport, or driving licence
  • Financial information: Payment method details (bKash/Nagad/Rocket number)
  • Account information: Username, password (encrypted)

Automatically Collected Information

Data Type What We Collect Purpose
Device Information IP address, browser type, operating system Security & fraud prevention
Usage Data Page visits, session duration, click patterns Service Improvement
Transaction Data Deposit/withdrawal history, bet records Legal Compliance
Location Data Approximate geographic location (IP-based) Restricted region detection
Important: We never store your full payment card number or complete bank account details. Payment information is processed directly by the payment gateway.
🎯
Section 03

How and Why Your Data Is Used

Tk999pro uses your data for specific purposes, each with a distinct legal basis — contractual obligation, legal compliance, legitimate interest, or your consent.

Primary purposes of use

  • Account management: For registration, login, and profile updates
  • Service delivery: To process bets, gaming activity, and transactions
  • KYC Verification: To meet legal requirements and verify identity
  • Fraud Prevention: To detect and prevent suspicious activity
  • Customer support: To address your questions and resolve any issues
  • Bonuses & promotions: To send you offers tailored to your preferences
  • Responsible Gaming: To identify and assist with problem gambling behaviour
  • Legal Compliance: To meet regulatory reporting obligations

Marketing Communications

If you consent to receiving marketing emails and notifications at the time of registration, tk999pro will keep you informed about new bonuses, promotions, and updates. You can withdraw this consent at any time through your profile settings or by emailing support@tk999pro.biz.

Please note: tk999pro never uses your data for profiling or automated decision-making that could directly affect your rights.
🤝
Section 04

Data sharing & third-party policy

Tk999pro never sells your personal data. However, in certain specific situations, it may be necessary to share limited information with trusted third parties. In every case, we follow a minimum data sharing policy.

Who your information may be shared with

  • Payment processors: bKash, Nagad, Rocket, and others — to process transactions
  • KYC Verification Providers: For identity and document verification
  • Game Providers: Third-party casino and sports providers
  • Law Enforcement Agencies: When required by a valid court order or official investigation
  • Regulatory Authority: To fulfil licensing obligations
  • IT Service Providers: Hosting, cloud storage — data held under contract

Third-party obligations

Every third party that tk999pro shares data with is bound by a data protection agreement. They are required to comply with our Privacy Policy standards and may never use your information for their own purposes.

International transfers: Some service providers may be based outside Bangladesh. In such cases, we ensure they comply with international data protection standards.
🍪
Section 05

Cookies & Tracking Technologies

Tk999pro uses cookies and similar tracking technologies on its website to improve your browsing experience and ensure the site functions properly.

Cookie types

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these
  • Functional cookies: To remember your language preference and theme settings
  • Analytics cookies: To understand which pages are most frequently visited
  • Performance Cookies: To monitor site loading times and overall performance

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly. All major browsers — Chrome, Firefox, and Safari — include built-in cookie management options.

Our Position: tk999pro does not use any third-party advertising trackers or social media pixels. Your browsing habits are never shared with advertisers.
🔒
Section 06

Technical data protection measures

Tk999pro employs industry-leading technical and administrative measures to protect your data. Our security team monitors all systems 24/7.

  • SSL/TLS 256-Bit Encryption: Across all data transmissions
  • Password hashing: Using the bcrypt algorithm — passwords are never visible to anyone
  • Two-Factor Authentication (2FA): Available for all accounts
  • Firewall & DDoS Protection: To prevent unauthorized access
  • Regular Security Audits: By third-party experts
  • Data backup: Daily on encrypted servers
  • Access control: Staff access is limited to only the data they need to do their job

What to Do in the Event of a Data Breach

In the event of a data breach, tk999pro will notify the relevant regulatory authority within 72 hours and inform affected users as promptly as possible, in accordance with international standards.

Please note: No system is 100% impenetrable. That's why we also ask you to stay vigilant — use a strong password and never share your login credentials with anyone.
📅
Section 07

Data Retention & Deletion Policy

Tk999pro does not retain data beyond what is necessary. A specific retention period is defined for each category of information.

Data Type Retention Period Reason
Account Information 3 years after account closure Legal Obligations
Transaction Records 5 Years Financial Regulations
KYC documents 5 years after the end of the relationship Anti-money laundering law
Customer support conversations 2 years Quality assurance
Marketing Preferences Until consent is withdrawn Consent-Based Processing
Log Files & Cookies Up to 1 year Security monitoring

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified from it in any way.

⚖️
Section 08

Your Legal Rights

Tk999pro's Privacy Policy is built to international standards. As a result, you hold several important rights over your data, all of which tk999pro fully respects.

👁️
Right to access

You can request to see what personal information we hold about you at any time.

✏️
Right to Rectification

If any of your information is incorrect, you can request that it be corrected.

🗑️
Right to erasure

Under certain circumstances, you may request that your personal data be deleted.

⏸️
Right to Restrict Processing

In certain circumstances, you can request that the processing of your personal data be restricted.

📤
Right to Data Portability

The right to receive your data in a structured format and transfer it elsewhere.

🚫
Right to object

You may object to the processing of your data for marketing purposes or on the basis of legitimate interests.

To exercise these rights support@tk999pro.bizto send us an email. We are required to respond within 30 days. Identity verification may be required.
👶
Section 09

Minor Protection & Age Verification

Tk999pro strictly prohibits anyone under 18 from using the platform. Protecting minors is our highest priority.

  • Date of birth is verified at the time of registration
  • Age is verified during the KYC process through government-issued documents
  • Accounts identified as belonging to minors are closed immediately
  • No personal data from minors is knowingly collected or stored
  • If it is found that data has been collected from a minor, it will be deleted immediately.

If you believe your child is using tk999pro, please notify us at support@tk999pro.biz.

📞
Section 10

Contact, Complaints & Policy Updates

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated team.

Contact Methods

  • Email: support@tk999pro.biz
  • Live Chat: Via the chat icon on the website (available 24/7)
  • Response Time: Typically within 48 hours

Policy Changes

Tk999pro reserves the right to update this Privacy Policy as needed. For significant changes, registered users will be notified by email and a notice will be posted on the website. The "Last Updated" date at the top of the page will always reflect the latest revision. Continued use of the platform constitutes acceptance of the updated policy.

Our Commitment: tk999pro has always believed in transparency and accountability. We take your concerns seriously and do our best to resolve them as quickly as possible.
Why Trust Us

How safe is your data at tk999pro

We don't just say your privacy matters — we prove it through our actions.

🔐
Military-grade encryption

Tk999pro uses 256-bit SSL encryption, equivalent to the security standard used by banking systems. Every transaction and login is handled through a fully secure channel.

🕵️
Independent Security Audits

Every year, independent third-party cybersecurity experts audit tk999pro's systems. These audits provide assurance that our security standards are being met.

🚷
No Data Selling

Tk999pro has never sold your personal data and never will. None of your information is passed on to advertisers or data brokers.

🏦
Secure Payment Processing

Tk999pro works with trusted payment partners like bKash, Nagad, and Rocket. Your financial information is processed directly by the payment gateway — we do not store full card numbers.

👮
Staff Training & Controls

Tk999pro staff receive regular data protection training. Each employee only has access to the information necessary for their role.

📜
GDPR & International Standards

Our Privacy Policy is built to international GDPR standards, meaning you receive the highest level of data protection no matter where you are in the world.

🎯
A Safe & Trusted Platform

We're Committed to Protecting Your Privacy

Join tk999pro and enjoy the best betting and gaming experience with complete peace of mind — knowing that every piece of your data is protected with the highest level of security.

18+ | Play Responsibly

বাংলা